Can anyone help me to get my money back or at least a phone number? First, there are no matches. Before I was completely gone, I made sure I canceled the service and not to renew online. They said my old rate was no longer available! June 14, I signed up about three weeks ago, and most of the "matches" are in Canada, Idaho, Washington, or California.
May 27, I tried the annual subscription and found out the matching was so awful not sure how much database they have for the guys. And one of the customer service reps even agreed with that statement. If they satisfy so many people, why would they lock you into a contract? In looking back, I realized that they have kept my profile "alive" when I had initially tried the "free weekend trial" over a year ago. June 10, I left eHarmony in after a very short period, maybe 2 weeks, as it just wasn't my thing. She said my profile was set up wrong. They said my old rate was no longer available! I signed up for the one I could afford right now, and then realized that they only gave me access to a few people a day only one of which I was interested in. All they do is take your money. Most of my friends have been successful on free websites. I am sharing with everyone, never use eHarmony!!! Further, we may contact you by telephone if you voluntarily provide us with your telephone number, in order to communicate with you regarding the Services. June 12, I have been a member for 6 months and can not get out of the contract! Several of them have shared their stories here , here , and here. Can anyone help me to get my money back or at least a phone number? I cancelled my subscription and thought that was the end of it - as you can either cancel your account, or cancel your subscription according to the eHarmony website telling you how to do it. Helpful 15 people found this review helpful Q. So I called again. They send me emails every single day, but can't figure out how to send one that says my account is up for renewal! A couple years ago they gave me a stellar monthly auto renewal rate once I reached the age of The terms of service said you had three days to cancel the service if you were not satisfied. I live in Portland, OR. To learn the truth and protect yourself from eHarmony. But what a stupid and unacceptable service when customers willfully canceled the service and eHarmony went ahead to reactivate the renewal, and put the burden on the customers to notify them within 3 days before it's too late. It said I could use the site for free but then wouldnt give me access to practically anything without purchasing a membership including see other peoples pictures!
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